Australian Owned
& Operated
20+ Years
Experience
250+ Brands
& Counting

Frequently Asked Questions

FAQ

Our customer service team can be contacted between 8am – 6pm Monday to Friday AEST.

Phone: +61 2 9316 3200

Customer Service enquiries: Su*****@am********.au

General enquiries:  in**@am********.au

AMS etrack, provides real-time visibility into parcel movement, from dispatch right through to the final mile delivery. You can track your shipment here: http://etrack.amsegroup.com.au:8084

 

Not all carriers offer live tracking, so if you can’t see your shipment on our tracking page please contact customer service at Su*****@am********.au or +61 2 9316 3200

Our facilities are strategically located near International Air and sea ports allowing us to respond quickly to urgent customer collections and distribution requirements. 

 

Sydney
118 Denison St
Hillsdale NSW 2036

+61 2 9316 3200

 

Perth
14 Adrian St
Welshpool WA 6106

+61 8 92820000

Melbourne
75 Harrick Rd
Keilor Park VIC 3042

+61 3 9338 6622

 

New Zealand
Unit 7/113 Pavilion Dr
Airport Oaks  Auckland 2022

+64 9 275 2000

Let’s Talk

Fill in the below form and we'll reach out in the next 24-48 hours: