Our Ecommerce Shipping & Fulfilment Services
AMS eGroup specialises in ecommerce fulfilment, offering comprehensive shipping services across Australia and beyond. As leaders in ecommerce shipping solutions, we empower growing ecommerce businesses to achieve international success through our ESAL product. Our ecommerce fulfilment services are designed to streamline delivery processes, ensuring faster transit times and more cost-effective solutions than traditional or express mail services. By investing in cutting-edge technology and strategic partnerships, we remove the barriers to international trade, making cross-border transactions seamless and hassle-free.
eCommerce Packets
Catering to packets weighing up to 2 kg, our end-to-end track and trace solutions utilise both commercial and postal clearance methods. With options for DDU and DDP delivery, we provide flexibility and reliability for your ecommerce shipments.
eCommerce Parcels
Handling parcels weighing up to 20 kg, our track and trace services ensure visibility throughout delivery. Whether you opt for commercial or postal clearance, our DDU and DDP ecommerce fulfilment services guarantee efficient and secure shipments.
Clearance Gateway Solutions
Our cross-border gateway facilities, strategically located across the Asia-Pacific region, facilitate seamless customs clearances. Operating from licensed bonded facilities, we expedite the process from freight collection to final delivery, ensuring swift and efficient ecommerce order fulfilment to any address in the country.
Returns
With our unique returns solution, customers using our cross-border ecommerce fulfilment solutions benefit from a tailored approach to managing returns. From consumer collection to exportation back to the merchant, we handle the entire process, providing peace of mind and convenience for both merchants and consumers












Choosing the Right Shipping Services for Australian Ecommerce Companies
Navigating the complexities of cross-border shipping can be daunting, but AMS eGroup is here to simplify the process for Australian ecommerce companies. We offer reliable ecom shipping solutions tailored to your unique business needs, enabling you to expand your reach across Australia, New Zealand, and the Asia-Pacific region.
How To Structure Your eCommerce Shipping & Fulfilment Strategy
Expensive shipping costs quickly deter online shoppers, and your pricing plan should balance fairness and profitability. Refining your ecommerce shipping strategy is imperative for the growth and long-term success of your business. It’s for this reason that partnering with a trusted and efficient ecommerce shipping services provider in Australia is so important. That’s where we come in.
Useful ecommerce shipping strategies can include:
Free shipping
Enhance your marketing strategy by offering free shipping to attract more customers and increase sales. You can do this by increasing your prices to cover some or all of your shipping costs, or absorbing shipping costs for loyal customers or during promotional periods.
Table rate shipping
Implementing a table of rules helps you to calculate shipping fees according to order size, weight, and destination. This method offers customers insight into the shipping structure, promoting loyalty and trust through transparency.
Flat-rate shipping
Implement a fixed shipping fee to simplify the checkout process and encourage larger orders. Aiming for mixed order sizes helps balance overpriced shipping on small orders and underpriced fees on large parcels.
Live shipping rates
Providing real-time shipping rates to customers allows them to select their ideal ecommerce shipping carrier based on their location and order size, offering flexibility and transparency in the shipping process.
How to Package Online Orders for Ecommerce Businesses
Packaging plays a crucial role in enhancing the customer experience and reflecting your brand identity. Your customers will remember their unique online shopping experience that starts on your website and continues through to the delivery of their order, and beyond. Your packaging is an opportunity to add personal touches to online orders, to improve customer retention and act as a marketing tool for your brand. Incorporating branded materials and considering eco-friendly options will elevate your packaging strategy while leaving a lasting impression.
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AMS eGroup offers an affordable and reliable ecommerce order fulfilment service designed to help ecommerce companies thrive in today’s competitive market. With our expertise in customs clearance and international logistics, we empower businesses to overcome trade barriers and achieve sustainable growth, while our user-friendly, live tracking and returns solutions provide customers with peace of mind. Contact us today to learn more about how the best ecommerce fulfilment services can enhance the way you do business.
Jenkinson Logistics
AMS have for years provided us with a seamless service encompassing various service options as we controlled numerous business flows from various origin points, to Australia & New Zealand, and all the time we are sat in Ireland. The comfort from having a strong reliable service partner is priceless.
Bodum Australia
Their can-do attitude is remarkable and their personalised customer service will help you achieve what you need no matter what the challenges are!
Confidence Club
Confidence Club has been using AMS since the beginning of 2020. In that period our business has increased four fold, through a sometimes difficult logistics environment – and we would not have been able to accomplish this without the support of AMS and their fulfilment partners. AMS service levels are excellent and the commitment from the top down to continually improve process and efficiency is commendable. AMS is now an integral part of our business and we would be happy to recommend them to other ecommerce businesses looking for good value and reliable partners.